Cancellation Policy
At Key 2 Gifts, we carefully craft and prepare your personalized gifts, ensuring each item is made with care and attention.
Please note:
- Since our products are personalized and customized, once your order has been processed, it cannot be cancelled.
- Orders for standard, ready-made products may be cancelled only if they have not yet been dispatched.
We typically dispatch all orders within 3 to 4 business days of receiving them. If you wish to cancel your order, please reach out to us as soon as possible.
Need help with your cancellation? Feel free to contact us through our Contact Page.
